FAQ
1. How long does shipping take?
Processing: 3-7 business days. Shipping: 7-20 business days via freight carrier (contiguous US). You'll receive tracking and the carrier will contact you to schedule delivery.
2. What are shipping costs?
Calculated at checkout based on size/weight. Sofas have separate freight charges. Free shipping on qualifying orders.
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. Do items require assembly?
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Sofas: Yes, require assembly (attaching legs, back cushions, or sections). Often requires two people.
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Armchairs: Yes, require assembly (attaching legs or back).
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Footstools: Minimal assembly (attaching legs).
5. What types of sofas do you offer?
We offer standard sofas, sectionals, sleeper sofas, and reclining sofas – in fabric, leather, or faux leather. Frame materials: hardwood, plywood, metal.
6. What types of armchairs do you offer?
We offer accent chairs, club chairs, wingback chairs, and rocking chairs – in various upholstery options.
7. What types of footstools do you offer?
We offer matching footstools, ottomans, and poufs – upholstered to match sofas or as standalone pieces.
8. What is the weight capacity?
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Sofas: 250-600 lbs per seat; check product specs.
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Armchairs: Typically 250-350 lbs.
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Footstools: 200-300 lbs (do not stand on footstools).
9. How do I care for my fabric sofa?
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Vacuum regularly with upholstery attachment.
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Spot clean with mild detergent and damp cloth; blot – do not rub.
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Professional cleaning recommended annually.
10. How do I care for my leather sofa?
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Wipe with soft, damp cloth; dry immediately.
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Use leather conditioner every 6-12 months.
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Keep away from direct sunlight and heat sources.
11. What safety standards do your products meet?
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Upholstered furniture: California TB 117-2013 flammability.
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Stability: ASTM standards for furniture stability.
12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna).